For the last two years, sport centre members have been using Legend's complete leisure management software solution, which includes an online portal and mobile app.
Switching to Legend has streamlined the day-to-day operations of the Sport and Active Wellbeing team, as well as improved member experience and provided greater insight through reporting and analytics.
The mobile app allows members to manage everything from their phones: booking classes, checking timetables, updating their details, or even making payments. It's convenient, fast, and puts them in control of their experience.
University of Hull’s Sales and Experience Manager (Sport), Jennie Dunham, said: “Since implementing Legend in our gym, the difference for our staff has been seen through all areas. Reporting has become significantly more efficient, instead of manually pulling data, our team can now generate real-time reports with just a few clicks. This has helped us make quicker decisions and stay on top of daily operations without the guesswork.
“Access control has also improved dramatically. With the new system, we can monitor and manage member entry in real time, ensuring that only active members are using the facilities. It's reduced misuse and made our gym a more secure environment for everyone.”
The university's on-campus sports centre provides access to an array of facilities including a twelve-court sports hall, 120 station gym, dedicated fitness studios, floodlit 3G pitches, pitch-side changing rooms and a strength and conditioning suite.
Trusted by leading leisure operators for almost 20 years, Legend offers a complete end-to-end leisure management solution. From customer management and engagement features to online member services; Legend provides a complete 360˚ customer view - essential to delivering exceptional experiences that keep members engaged and retained. To find out more about Legend’s complete leisure management software solution, please visit: Leisure Management Software - Legend (legendware.co.uk)
