Description
Professional Services Sport & Recreation Department Membership & Sales
Administrator Employment type: Permanent Employment
Basis: Full-time
Salary: £20,130 to £22,417 per annum
Post number: ZZ006858
Closing date: 06 June 2021
Interview date: Week commencing 21 June 2021 and 28 June 2021 (full details TBC)
The University of Portsmouth is a dynamic and ambitious institution with a track record of success. One of only four universities in the south east of England to achieve a Gold rating in the Teaching Excellence Framework and ranked in the top 150 in the Times Higher Young University World Rankings.
We’re looking for a team player who can deliver outstanding customer service to act as the main point of contact for all membership matters as Membership & Sales Administrator. Working as part of our proactive Business Development team, you’ll play a key role in assisting to raise the profile of our state of the art new indoor sports facility to new audiences and continuing to enhance our reputation.
Ravelin Sports Centre is an outstanding new public sports centre opening later this year in Portsmouth. The £57M sports centre’s superb facilities include a 25m 8 lane swimming pool, 175 station fitness suite, climbing wall, ski simulator, café and community orchard set in historic parkland.
You’ll play a key role in enhancing the University’s reputation for sport and establishing the University as one of the leading modern universities for sport within the HE sector. Responsible for contributing to the wider marketing programme, you’ll evaluate the impact of promotional activity and understanding our customers through market research. The role will involve a range of duties supporting membership sales and administration, as well as assisting in the organisation of events and open days.
Excellent communication and interpersonal skills, with the ability to effectively persuade, negotiate and influence others are essential. With a commitment to providing excellent customer service, you’ll have the ability to manage and prioritise your own workload and work under pressure to meet deadlines.
We’ll also be looking for you to demonstrate experience of:
- experience of sales/promotion in a range of environments such as over the phone, in-person or at events
- working in sales or marketing in a customer focussed environment, with excellent communication skills and the ability to build effective relationship
- using Gladstone or another leisure management system would be an advantage
Full details of the responsibilities and duties of the role, as well as the skills, experience and personal qualities we are looking for, can be found in the further particulars document attached to this advert.
To support the delivery of University/Departmental events, activities and functions the post holder is expected to work flexibly to provide services to a range of customers. As a maximum, the post holder may be needed to work 1-3 weekday evenings and 1 weekend day per month as well as specific peak times per service.
Our values are simple, we’re customer-centric, we’re developing excellence in all areas, we’re creating opportunities all with the focus of improving physical activity. If you share our values, share our ambitions and have the abilities to contribute to our success we’re keen to hear from you.
An enhanced Disclosure and Barring Service (DBS) check is required for this post.
The University of Portsmouth believes this role may be eligible for sponsorship with UKVI under the Skilled Worker Route visa. Please familiarise yourself with the requirements set out before applying for this role. If you are unable to meet the requirements for sponsorship you will need to confirm details of an alternative visa to work in the UK when applying for this role.
Please note that anonymous shortlisting will be carried out for this role as part of the University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address, will not be disclosed to the shortlisting panel. If you have been asked to upload any additional information to evidence how you meet the person specification, this should not contain information that would allow the shortlisting panel to identify who has applied. We kindly ask that candidates do not send CVs or cover letters as these will not be considered.
As an equal opportunities employer, we welcome applications from all suitably qualified persons and all appointments will be made on merit. We are eager to ensure our teams are diverse in terms of all the protected characteristics and representative of all the stakeholders that use our facilities. We would therefore particularly welcome applications from candidates who are Black, Asian, or from other ethnic groups not currently well represented in our teams, as well as from candidates who consider themselves to have a disability.
Find out more about Working for UOP Sport and Working at Portsmouth.
For detailed information about the vacancy, please select this link: ZZ006858 - Membership and Sales Administrator.docx
To find out more about the University of Portsmouth and this role, please click the apply button.
It is the policy of the University to only accept applications submitted using the University’s application form.
All applications for this position will be processed and conducted in compliance with UK legislation relevant at that time.
